Lives

AlisonM70

My app froze and I had to delete it, I lost all my 600 saved lives n bonus. Can i get them back

aijaziqbal

Hi @AlisonM70 .

Very sorry to hear about that.

But its a sad reality that whenever we change device or reinstall our game. We just save our progress and gold bars.

The boosters and lives stored will be lost.

I hope your friends can resend you more lives.

Thanks. Hopefully it helps.

udayaraj

Hi Alison you login with your email ID on your game profile,

Crazy Cat Lad

Hi @AlisonM70 and welcome to our Community!

Please check the page here about the Lives:

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/305960/lives

Hi and Welcome to our Community

Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

Mary_Kay

Sorry you lost all your lives. Ask your friends to send you more and start building them back up. Have fun.