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log in problem

Chet_DS
Chet_DS Posts: 1

Level 1

Hi I can log in my account in windows but i cannot log in my iphone. What should i do?

Answers

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @Chet_DS .

    We welcome you to our adorable king community.

    Can you plz. Show us the screenshot of the problem you are facing so that we can give you accurate info.

    Thanks.

  • Freddy_
    Freddy_ Posts: 68,477

    @Chet_DS Hi and welcome, As our friend @aijaziqbal has explained a screenshot of you problem would be extremeley helpful and a little more information on if you are getting any error messages when trying to log on

    Thanks

  • bearwithme
    bearwithme Posts: 16,557

    Hello @Chet_DS and a very warm welcome to our wonderful king Community. As mentioned above the more information you can provide, the better we are able to help you.

    You mention a windows account - is that an account on your PC and you mention your iPhone as the other platform. I also play on my iPhone, but not a PC (I use iPads). Are you playing via a Facebook account or a King.com account. You should be able to log in using the same account on both platforms.

    Is the game not loading on your iPhone or will it not let you log into your King or FB account?

    Sometimes if you can provide a screenshot of the issue, that can really help us troubleshoot your problem. Please post any additional information you can provide below and we will be glad to help you.

Hey! Would you like to give us your opinion?