@Chet_DS Hi and welcome, As our friend @aijaziqbal has explained a screenshot of you problem would be extremeley helpful and a little more information on if you are getting any error messages when trying to log on
Hello @Chet_DS and a very warm welcome to our wonderful king Community. As mentioned above the more information you can provide, the better we are able to help you.
You mention a windows account - is that an account on your PC and you mention your iPhone as the other platform. I also play on my iPhone, but not a PC (I use iPads). Are you playing via a Facebook account or a King.com account. You should be able to log in using the same account on both platforms.
Is the game not loading on your iPhone or will it not let you log into your King or FB account?
Sometimes if you can provide a screenshot of the issue, that can really help us troubleshoot your problem. Please post any additional information you can provide below and we will be glad to help you.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Answers
Hi @Chet_DS .
We welcome you to our adorable king community.
Can you plz. Show us the screenshot of the problem you are facing so that we can give you accurate info.
Thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
2 · 1Helpful Woah! 1Sweet Love Haha@Chet_DS Hi and welcome, As our friend @aijaziqbal has explained a screenshot of you problem would be extremeley helpful and a little more information on if you are getting any error messages when trying to log on
Thanks
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
2 · 1Helpful Woah! 1Sweet Love HahaHello @Chet_DS and a very warm welcome to our wonderful king Community. As mentioned above the more information you can provide, the better we are able to help you.
You mention a windows account - is that an account on your PC and you mention your iPhone as the other platform. I also play on my iPhone, but not a PC (I use iPads). Are you playing via a Facebook account or a King.com account. You should be able to log in using the same account on both platforms.
Is the game not loading on your iPhone or will it not let you log into your King or FB account?
Sometimes if you can provide a screenshot of the issue, that can really help us troubleshoot your problem. Please post any additional information you can provide below and we will be glad to help you.
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
1 · Helpful Woah! 1Sweet Love Haha