Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @nrmbel and a very warm welcome to our wonderful King Community. I am sorry this is happening to you. If you are playing on a PC please click on this link: Game freezing, crashing or not loading.
If you are receiving a specific error message if you can post a screenshot of it or copy and paste what the message is - that will help us determine what the problem may be.
Thank you and Happy Crushing!
Hello @nrmbel and a very warm welcome to our wonderful King Community. I am sorry this is happening to you. If you are playing on a PC please click on this link: Game freezing, crashing or not loading.
If you are receiving a specific error message if you can post a screenshot of it or copy and paste what the message is - that will help us determine what the problem may be.
Thank you and Happy Crushing!