Game retrieval

cayerrick

I deleted Candy Crush Saga by accident without an account or fb backup. Can you retrieve my games (2900+)?

Werner_Cichy

@cayerrick

Look at the link, here it is explained.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it?fbclid=IwAR2obj2Qkz3XeYSGbv1ThVvjXdc9SXaPcO9cYAxjVVGDCUXNZXtjt5fxw-8#latest

aijaziqbal

Hi @cayerrick .

we warmly welcome you to our adorable king community.

can you please provide us your game ID so we can request our CM about this issue. Only he has the right to restore the progress manually.

Freddy_

@cayerrick Hi and welcome. How did you manage to get to level 2900 without an account with king or facebook to save your progress.

cayerrick

I don’t understand what is a game ID?

Werner_Cichy

@cayerrick

Look at the link, here it is explained.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it?fbclid=IwAR2obj2Qkz3XeYSGbv1ThVvjXdc9SXaPcO9cYAxjVVGDCUXNZXtjt5fxw-8#latest

Mary_Kay

Welcome, I hope the Community Manager will be able to manually restore your progress. Keep playing and happy crushing.

Crazy Cat Lad

Hi @cayerrick !

I can restore the game for you if you didn't have it saved on any Facebook or King account.

First connect it to Facebook or create a King account. Then check the Game ID and post it here so I can find the account and move you up to level 2900.

How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.