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Game level recovery

cayerrickcayerrick Posts: 7 Level 2
in Support

I accidentally deleted Candy Crush Saga without an account or fb backup. I was at 2900+.

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Answers

  • Mary_KayMary_Kay Posts: 1,389 Level 5

    So sorry. Did you play on a King.com account maybe? You could contact support from your game and see if they can help you.

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    Wash your hands. Wear your mask. Stay safe.

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  • Hey! Would you like to give us your opinion?

  • cayerrickcayerrick Posts: 7 Level 2

    I did not have an account at the time. The game ID number is 11806808085. Can you help?

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  • cayerrickcayerrick Posts: 7 Level 2

    I am still trying to get help getting back to Candy Crush Saga I was at level 2070 something and accidentally deleted it PLEASE help me!,, my name is Carole Yerrick and it has taken me so long to get to that level. I am so devastated!!! My number is 11806808085

    leded

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  • aijaziqbalaijaziqbal Posts: 7,673 Candy Moderator

    Hi @cayerrick .

    Dont you worry i have already forwarded your game ID to our CM @Crazy Cat Lad . He is not available in the office today but tomorrow he will take a look into your issue and update it accordingly.

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    Ask us anything.

    https://community.king.com/en/candy-crush-saga/categories/support

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  • sameekshasameeksha Posts: 4,413 Level 5

    Hi there

    Did you get your levels back!

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  • Crazy Cat LadCrazy Cat Lad Posts: 9,361 Community Manager

    Hi @cayerrick !

    I have now restored the game back to level 2900 for you!



    🍬 Play Candy Crush Saga 🍾 Play Candy Crush Soda Saga 🍮 Play Candy Crush Jelly Saga
    👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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