Ad vid clips set up incorrectly in html

Patti-3

The ad clips for bonuses have bad html format. They are all either hugging left top, or very small and hugging left.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/306299/ad-vid-clips-set-up-incorrectly-in-html

Hi @Patti-3 . Welcome to our Community

Please Check app update - Log out game - Restart Device - Open game and Log in.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/306299/ad-vid-clips-set-up-incorrectly-in-html

Hi @Patti-3 . Welcome to our Community

Please Check app update - Log out game - Restart Device - Open game and Log in.

aijaziqbal

Hi @Patti-3

 Welcome to our Wonderful Community.

Few of the complaints regardind malfunctioning of ads have already been pointed out and reported to game team.

King studios are working hard to resolve this issue. Hopefully it will be corrected soon.

Thanks.

sameeksha

Hii there!!

Is your app up to date? Have you cleared your cache and cookies recently and logged in & out of your profile recently. If not try those steps to try and resync your device.

Freddy_

@Patti-3 hi and welcome, if they are set up correctly would be above our knowledge this is down to the game team and HTML been used for a while so i would guess they are. There have been some problems with ads which we know about and we are hoping these will be fixed soon

Hope this helps

Patti-3

All better! Thank you all 4 your help.

aijaziqbal

Welcome @Patti-3 ,

Keep enjoying the game.😊