Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello and welcome to our community
You talk about the golden level. You will get it if you try it. It is always better to play online because you have a better connection to the game. If you need 2 tries to finish the level it is not golden.
Only the first attempt counts. I hope this helps!!
Hi there Koddiey and thank you for your providing more details.
You don't need to be connected to the internet to play the game and get the "first try" gold level. I've also tried playing the game offline and I still get the "first try" notification after passing the level on 1st attempt.
Perhaps you may want to disconnect and reconnect your game and continue playing to get the "first try" notification on your next level. Happy crushing and let us know if you need further help.
Thank you.☺️
I’m having issues with my network provider (my phone company) so my internet is acting up. When I play the game, I will complete a level first try but the icon won’t go gold. So if you don’t need the internet then it should still be gold right, so why isn’t it? I have logged in and out of the game so many times to try and fix this issue.