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Hi @LeeAnn56 .
We warmly welcome you to our adorable king community.
Yup i agree with freddy that you need to give us your ID and the only person who can help here is our CM. Who may restore your new levels manually. Please dont forget to mention the level you were on.
Also note that when we restore manual only levels will be restored not your old game history or any boosters.
Thanks.
Hi @LeeAnn56 and welcome to our Community!
It is not possible to transfer the game from a King account to another, but I can manually put you on the same level that you were on on your new account.
Let me know the Game ID and what level you were on and I will look into it.