Hello @AleyaG302 Hearty Welcome to our wonderful King Community 🤗
I am very sorry to hear about the issue in your game!
Did you save the game either through Facebook OR King account, before you have deleted the App? If so, it is easy to bring back the progress of the game.
If you not saved the game before, it is a little bit of long process as you have to contact "King Player Support Team". But, no need to worry as you will get your level progress back.
Which game are you playing? Also, what device are you using? Is it a PC or an Android or an iOS device?
Please post back those details, as it will be easy to point you in the right direction 👍️
You can post your reply by typing in the comment box given below.
Hi and welcome to the community. Plz. Follow the link below to find your user ID and send to us here so we can request our CM to restore your progress manually.
To find your game ID number ---> click on the "Settings" (the cog wheel icon) -- Click on "My Profile" tab -- then. double click on the "King Emblem" you see at the top of the page -- you will find your game user ID number.
But, I would strongly recommend you to "save" your game now, and then give me your ID number. Because, when we save our game, it becomes easy to transfer our game progress when we change our device or to play on another device, etc., And this way, we will not lose our Gold Bars too 🙂
Please let me know if you need any further assistance. Once you give me your ID number, I will get back to you as soon as I can 👍️
I am tagging it again to our CM @Crazy Cat Lad , and he will help in his working hours. Untill then you might take a round of our wonderful king community and might take part in some exciting competitons.
Answers
Hello and welcome to our community
Please go to this link which could help you. Please check for updates - update your game and clear the cache. and restart.
Good luck
😉 One look at my profile would help everyone! 👍
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0 · Helpful Woah! Sweet Love HahaHello @AleyaG302 Hearty Welcome to our wonderful King Community 🤗
I am very sorry to hear about the issue in your game!
Did you save the game either through Facebook OR King account, before you have deleted the App? If so, it is easy to bring back the progress of the game.
If you not saved the game before, it is a little bit of long process as you have to contact "King Player Support Team". But, no need to worry as you will get your level progress back.
Which game are you playing? Also, what device are you using? Is it a PC or an Android or an iOS device?
Please post back those details, as it will be easy to point you in the right direction 👍️
You can post your reply by typing in the comment box given below.
Talk to you soon! Have a great rest of the day 🍭 🍭
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0 · Helpful Woah! Sweet Love HahaHi Raj. No I wasn’t playing with Facebook or the King account. I’m playing Candy Crush Saga. I’m playing on an iPad.
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1 · Helpful Woah! 1Sweet Love HahaThank you for replying back dear @AleyaG302 🤗
You can certainly be helped with this and you should be able to get back to your level within next few days 👍️
Do you remember which level you were on before deleting the App?
Can you please give me your game user ID number? Please let me know if you need help with finding your ID
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0 · Helpful Woah! Sweet Love HahaHi. I was on level 175. Where would I find my game user number? Thank you
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0 · Helpful Woah! Sweet Love HahaHi and welcome to the community. Plz. Follow the link below to find your user ID and send to us here so we can request our CM to restore your progress manually.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love HahaHello again @AleyaG302
To find your game ID number ---> click on the "Settings" (the cog wheel icon) -- Click on "My Profile" tab -- then. double click on the "King Emblem" you see at the top of the page -- you will find your game user ID number.
But, I would strongly recommend you to "save" your game now, and then give me your ID number. Because, when we save our game, it becomes easy to transfer our game progress when we change our device or to play on another device, etc., And this way, we will not lose our Gold Bars too 🙂
Please let me know if you need any further assistance. Once you give me your ID number, I will get back to you as soon as I can 👍️
Talk to you soon! Have a great rest of the day 🍬 🍬
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0 · Helpful Woah! Sweet Love HahaHi. I was on level 175. My game id number is 118282881889. Thank you!
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1 · Helpful Woah! 1Sweet Love HahaThank you @AleyaG302
Will get back to you tomorrow after talking to our Candy Crush Community In-charge 👍️
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0 · Helpful Woah! Sweet Love HahaOk dear have patience with us as @PummyRaj , told you your issue will be solved once the CM will be available in his working hours.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love HahaHi @AleyaG302 !
The Game ID you posted is not correct. It has 12 digits and all Game ID:s have ten or eleven numbers in it.
Could you double check the number so I can find your game?
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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2 · 2Helpful Woah! Sweet Love HahaHi. My user id is 11828281889. So sorry for the transposition. Thank you!
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1 · Helpful Woah! Sweet 1Love HahaHi and a very warm welcome to you @AleyaG302
sorry about that.
i hope the experts responds is positive for you.
Best of luck and enjoy crushing 🍭🥂
https://king.com/ 🍭
#KING👑COMMUNITY 👩❤️👨CRUSH JOYFULLY TO MAKE THE WORLD A BETTER PLACE 🍬 🍭 🍬🍭🍬🍭🍬🍭🍬
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1 · Helpful Woah! 1Sweet Love HahaHi @Loveth_NP thank you!
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1 · Helpful Woah! 1Sweet Love HahaHi @AleyaG302 ,
I am tagging it again to our CM @Crazy Cat Lad , and he will help in his working hours. Untill then you might take a round of our wonderful king community and might take part in some exciting competitons.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love Haha