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Progress and king account
How do I get my game progress saved to another king account? I want to use only 1 email address for all my game progress. Also I have just recently got a new phone and when I log into my account it’s not taking me to the right level... on my old device I’m on level 3305 on my new device it only takes me to level 951
Answers
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Hi @JLESLIQ ,
We warmly welcome you to our adorable king community.
Please see the below link to recover your lost progress.
Regarding king account if its a new one you want to create check this link.
And if you just want to change your email address please check this link.
If any thing else please do feedback us.
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We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
I'm sorry because you can't transfer your game progress to another account. According to your statement, my guess is that your game never synced to the server after level 951, so you can getting game progress back up to level 951 after logging in to the new device. However, you can try to sync the game from the old device to the server by following the steps below.
You can save each King's games through a Kingdom account and no separate account is required for each game.
Let us know if you don't get the levels back because it will be possible to restore your levels manually through our CM.
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Hi @JLESLIQ and welcome to our Community!
It is not possible to transfer a game from one King account to another.
If you logged in to the same King account in the game on your new device that you used on your old one, the levels should be synced.
Did you make sure that you used the same email and password and that the game is properly connected to your account on the old device?
