my profile pic just keeps going round and round and never opens

moomoomooo

my profile pic just keeps going round and round and never opens

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/307033/my-profile-pic-just-keeps-going-round-and-round-and-never-opens

Welcome to the community.

There has been an issue with Facebook which is causing avatars to not load or spin. The issue is being worked on by both Facebook and King, but at present we have no time frame for a fix.

https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing-friends-not-appearing-in-the-game

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/307033/my-profile-pic-just-keeps-going-round-and-round-and-never-opens

Hi @moomoomooo . Welcome to our Community

An issue on Facebook is at the moment causing some problems for Candy Crush Saga and other games as well, not only King games.

The shortcut on some player's Facebook profile or settings has disappeared (the game button on your upper right corner on Facebook):

For some mobile players the avatar is no longer showing up or load properly and/ or many friends no longer appear in the game:

We are waiting to get this fixed as soon as possible, but at this moment we have no time frame for when all is back to normal.