Why do I not see my sweets?

Liels13

Last week I replaced a phone. On my old phone I see everything I have accumulated in inventory, on the new phone it shows that I have not accumulated anything. What to do?

Freddy_

@Liels13 Hi and welcome, Unfortunately on mobile devices the boosters are stored on the device itself. So they are not transferable unless you can save you device to a cloud storage. If this is not possible its best to use your old phone and diminish you boosters before playing on the new device

https://community.king.com/en/blog/kb/articles/193-why-can-t-i-find-my-boosters

Hope this helps

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/307205/why-do-i-not-see-my-sweets

Hi @Liels13 . Welcome to our Community

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Or please report this to our Player Support Team here

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/307205/why-do-i-not-see-my-sweets

We welcome you to our wonderful king community.

Boosters are stored on device and not in the game application to be used in case we play offline. As explained clearly above whenever we change our device or reinstall our game application we are bound to lose our boosters.

Please check complete details regarding boosters here below https://community.king.com/en/blog/kb/articles/193-why-can-t-i-find-my-boosters