Gone from Level 20++ to 7460 - spun the wheel and won the jackpot , then I got this screen.

irenegi

Thank you all good now

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/307302/gone-from-level-20-to-7460-spun-the-wheel-and-won-the-jackpot-then-i-got-this-screen

We warmly welcome you to our adorable king community. Please check below link for details on this issue.

https://community.king.com/en/candy-crush-saga/discussion/285627/game-starting-at-the-last-level-lives-timer-on-100-000-minutes

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/307302/gone-from-level-20-to-7460-spun-the-wheel-and-won-the-jackpot-then-i-got-this-screen

Hi @irenegi . Welcome to our Community

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in to Facebook or King account

and please check this page

https://community.king.com/en/candy-crush-saga/discussion/285627/game-starting-at-the-last-level-lives-timer-on-100-000-minutes

wykoon

https://community.king.com/en/candy-crush-saga/discussion/307302/gone-from-level-20-to-7460-spun-the-wheel-and-won-the-jackpot-then-i-got-this-screen

Hi there Irene. You mean your issue has been resolved? If yes, good to know.

Let us know if you still need help. Thank you.😉

Mary_Kay

https://community.king.com/en/candy-crush-saga/discussion/comment/954290#Comment_954290

Hi wykoon, I think they edited their original post. Looks like it's fixed.