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@sarahmondo111 Hi and welcome. The daily spin feature is a test feature and not always guaranteed to be in your game. Test groups are randomly selected, so this just means your not in the test group at present but you could be again in the future.
To make sure your getting the features available to you , check for game update , log out and restart your device, then log back in
Hope this helps
Hi and welcome to our community.
The extra spin feature is like any other bonus feature is not permanent feature. And like all other bonus features there is no guarantee it will always be available to you. These features are provided to some selected players. And also it may appear on different devices. I am also having it on my android and not having on my laptop.
Please also note that this may also be out due to some temporary problem and may return to you any time.
Please see the remarks from our CM about this issue.