Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
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buster
Answers
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Hi and welcome to the king community.
Plz. Do the standard trouble shooting process,
Log out , update game application, switch off your device and switch on and log in again to check if it helps you. Please feed back us.
Thanks.
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Hii welcome to d king community...
Chances are you are not getting anything because you are either playing the game on king.com which is the old version using Flash, or if you are on Facebook your game might have gone back to the old version. You can try to fix this by following this blog: https://community.king.com/en/candy-crush-saga/discussion/255530/not-getting-your-rewards-daily-spinning-wheel-not-giving-you-the-prizes/p1?new=1
For future Candy Crush Saga messages here is their link: https://community.king.com/en/candy-crush-saga/categories/support
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Hi @appiera . Welcome to our Community
I understand that you all miss the free spin once and while in the Extra Moves Wheel.
The Extra Moves Wheel as all extra features or bonuses in the game may not always be available or can be found in the same version as previously.
Therefore you may not have the wheel available at times or no free spins are possible.
We thank for all feedback on this and understand that you miss the free spins. We have passed on your feedback to the Game Team!
For more detail info here
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I play Candy crush saga on my PC through facebook and I use chrome. Thanks
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Hi there @appiera and thanks for the feedback. I hope your app and version is the latest one (incl. the browser) and if you still can't see these features after performing the standard/basic troubleshooting steps as guided above, most likely these features are temporary unavailable to you at this juncture.
However, please do not be despair as these features may be reintroduced or re-appear in your game from time to time. Just keep playing and stay tune for it. If you have any difficulty to pass a certain levels or stuck at it for some time, you may look for online video tutorial or post your questions under the Level & Tips sections or Discussions area to get feedback from other players in this community.
Please continue to have fun and enjoy other features, if any, in your current game.
Let us know if you still need further assistance from us, thank you and cheers 😉
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