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Win moves not appears in game
dinesh2005jpr
Posts: 6
Level 2
in Support
Win moves not appearing in my game what is the reason.
1
Best Answers
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Hi there @dinesh2005jpr and good day to you again π
Since there is no timeline as to when the issue of the "win moves/extra moves wheel" will be fixed, do keep playing and make use of the other features, challenges or events made available to you for the time being.
If you got stuck at a level, you may want to seek help here or outside of this Community by watching videos tutorial by popular Youtubers such as Johnny Crush, who plays candy crush without any boosters or Suzy Fuller, who shared her audio talk through on certain levels. Even though, you may not get the same game board as the video but it will give you some insights of how the moves are made.
Let us know if you still need further help.
Thank you. βΊοΈ
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Hope the issue is solved soon as n loved the win moves wheel π
5
Answers
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All moves are counted for. Make sure you have good connection on your mobile or wifi.
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Not the right answer
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What's the right answer?
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Hi @dinesh2005jpr . Welcome to our Community
I understand that you all miss the free spin once and while in the Extra Moves Wheel.
The Extra Moves Wheel as all extra features or bonuses in the game may not always be available or can be found in the same version as previously.
Therefore you may not have the wheel available at times or no free spins are possible.
We thank for all feedback on this and understand that you miss the free spins. We have passed on your feedback to the Game Team!
For more detail Info here ποΈ
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So. If I push my free spin. Yes. It's available. Yet. It still don't show my winnings.
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Hi and welcome to the community.
The extra spin feature is like any other bonus feature is not permanent feature. And like all other bonus features there is no guarantee it will always be available to you. These features are provided to some selected players. And also it may appear on different devices. I am also having it on my android and not having on my laptop.
Please also note that this may also be out due to some temporary problem and may return to you any time.
Please see the remarks from our CM about this issue.
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Hiii welcome to d king community π
The extra spin feature belongs to the test group so we can't say for sure you will always find this feature in your game. Sometimes such features may be missing in the game due to temporary problems and then it returns to the game normally.
Keep playing the game and I hope you get back to this feature soon
Please check this info for more detail
Extra Moves Wheel missing/ No free spins on Extra Moves Wheel
I have not seen a free spin in days.
https://us.v-cdn.net/6030983/uploads/9WNVDMMGBRI8/2020-07-05-281-29.png
https://us.v-cdn.net/6030983/uploads/SJ5H6D54QZI6/2020-07-05.png
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Hi there @dinesh2005jpr and good day to you again π
Since there is no timeline as to when the issue of the "win moves/extra moves wheel" will be fixed, do keep playing and make use of the other features, challenges or events made available to you for the time being.
If you got stuck at a level, you may want to seek help here or outside of this Community by watching videos tutorial by popular Youtubers such as Johnny Crush, who plays candy crush without any boosters or Suzy Fuller, who shared her audio talk through on certain levels. Even though, you may not get the same game board as the video but it will give you some insights of how the moves are made.
Let us know if you still need further help.
Thank you. βΊοΈ
5 -
Hope the issue is solved soon as n loved the win moves wheel π
5
