Beach 🏖 games

Epc23

What a sham! I was in first place and did not receive any prizes?! Wow I think I’m done with candy crush seems to happen a lot!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/307584/beach-games

Hi @Epc23 . Welcome to our Community

I see do dated until 8 hours ?

The screen shots are from the ranking and all stats features and there are no rewards given from those.

If you miss a reward from any other feature, please email Player Support

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

lilac1015

https://community.king.com/en/candy-crush-saga/discussion/307584/beach-games

@Epc23 hi, you and your team still have 8 hours to play, if you still remain at the first place untill the contest is finish you can have your sweet rewards. Enjoy crushing😊

wykoon

https://community.king.com/en/candy-crush-saga/discussion/307584/beach-games

Hello there and hope you're doing great.

The reason you have not received the reward because the contest still has 8 hours to go before it ends and reward the top 10 players! Just continue playing and hope you will stay in the top spot to claim your prize.

Here's the breakdown of the rewards for the top 10 players

Rewards:

• Top 1 rewards: 1 Free Switch Hand, 1 Candy Hammer, 1 UFO, 1h of Unlimited Lives
• Top 2 & 3 rewards: 1 Swedish Fish, 1 Candy Hammer and 3h Color Bombs
• Top 4 & 5 reward: 1 Coconut Wheel
• Top 6 - 10 rewards: 1 Striped & Wrapped candy​

Ohh, part 2 of this challenge has just started too! For more info, please visit this page.

Good luck and keep crushing to stay on top! 😉

Epc23

@wykoon I waited and the proper amount of time and didn’t get anything whatsoever. Thanks for your help. Any suggestions on how I retrieve my gifts?

Freddy_

@Epc23 Hi and welcome, A few people have had this issue me included. To get any rewards that were not received you will need to contact customer support from your game and explain your issue or alternatively use the contact us at bottom of page but you will need your game ID for this.

Hope this helps

Epc23

Thank you!

wykoon

Hi @Epc23 ...

Seems like many people also have this issue and I've already prompted the CMs to look into it. Whilst waiting, I also suggest that you contact the Player Support as per link below.

https://soporto.king.com/contact

The first email is automated and you have to reply and wait for their instruction...

Hope you are able to have answer to your issue. 😊

Keep playing and happy gaming 😉🍭

dhanashri27

https://community.king.com/en/candy-crush-saga/discussion/307584/beach-games

dhanashri27

Oho