Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Beach 🏖 games
Comments
-
Hi @Epc23 . Welcome to our Community
I see do dated until 8 hours ?
The screen shots are from the ranking and all stats features and there are no rewards given from those.
If you miss a reward from any other feature, please email Player Support
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
0 -
Hello there and hope you're doing great.
The reason you have not received the reward because the contest still has 8 hours to go before it ends and reward the top 10 players! Just continue playing and hope you will stay in the top spot to claim your prize.
Here's the breakdown of the rewards for the top 10 players
Rewards:
- Top 1 rewards: 1 Free Switch Hand, 1 Candy Hammer, 1 UFO, 1h of Unlimited Lives
- Top 2 & 3 rewards: 1 Swedish Fish, 1 Candy Hammer and 3h Color Bombs
- Top 4 & 5 reward: 1 Coconut Wheel
- Top 6 - 10 rewards: 1 Striped & Wrapped candy
Ohh, part 2 of this challenge has just started too! For more info, please visit this page.
Good luck and keep crushing to stay on top! 😉
0 -
@Epc23 Hi and welcome, A few people have had this issue me included. To get any rewards that were not received you will need to contact customer support from your game and explain your issue or alternatively use the contact us at bottom of page but you will need your game ID for this.
Hope this helps
1 -
Thank you!
1 -
Hi @Epc23 ...
Seems like many people also have this issue and I've already prompted the CMs to look into it. Whilst waiting, I also suggest that you contact the Player Support as per link below.
The first email is automated and you have to reply and wait for their instruction...
Hope you are able to have answer to your issue. 😊
Keep playing and happy gaming 😉🍭
1 -
0
-
Oho
1
