@Lacoubre Hi and welcome again. The free spin is a test feature so it is not always guaranteed to be in your game. Test features contain groups of randomly selected people. So this just means your not in the test group at present, but you could be in the future.
To check you are getting the features available to you. Check for game update, log out and restart your device, then log back in. This will make sure you game is as up to date as possible.
The extra moves feature belongs to the test group so we can't say for sure you will always find this feature in your game. Sometimes such features may be missing in the game due to temporary problems and then it returns to the game normally.
Keep playing the game and I hope you get back to this feature soon
It's is possible that the "Extra Moves" feature to be disappeared from one's game from time to time because it is not a permanent feature, unfortunately. However, please perform the standard troubleshooting steps and update the app as mentioned by Mr Freddy and see whether it re-appears. If it doesn't then it has been temporary removed from your game.
However, don't be disappointed as King is continuously rolling out new events, features or challenges to randomly selected players from time to time. So just keep playing and stay tune for it.
In the meantime, please enjoy your game and if you are interested to explore this Community, check out the link in my signature and participate in any on-going contests to stand a chance to win gold bars for your fave game!
Happy gaming and let us know if you still need help.🤗
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
Answers
@Lacoubre Hi and welcome again. The free spin is a test feature so it is not always guaranteed to be in your game. Test features contain groups of randomly selected people. So this just means your not in the test group at present, but you could be in the future.
To check you are getting the features available to you. Check for game update, log out and restart your device, then log back in. This will make sure you game is as up to date as possible.
Hope this helps
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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1 · 1Helpful Woah! Sweet Love HahaHi and Welcome to our Community
The extra moves feature belongs to the test group so we can't say for sure you will always find this feature in your game. Sometimes such features may be missing in the game due to temporary problems and then it returns to the game normally.
Keep playing the game and I hope you get back to this feature soon
- Report
0 · Helpful Woah! Sweet Love HahaHi @Lacoubre and good day to you.
Thanks for translating your issue in English =)
It's is possible that the "Extra Moves" feature to be disappeared from one's game from time to time because it is not a permanent feature, unfortunately. However, please perform the standard troubleshooting steps and update the app as mentioned by Mr Freddy and see whether it re-appears. If it doesn't then it has been temporary removed from your game.
However, don't be disappointed as King is continuously rolling out new events, features or challenges to randomly selected players from time to time. So just keep playing and stay tune for it.
In the meantime, please enjoy your game and if you are interested to explore this Community, check out the link in my signature and participate in any on-going contests to stand a chance to win gold bars for your fave game!
Happy gaming and let us know if you still need help.🤗
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
- Report
0 · Helpful Woah! Sweet Love HahaHi Freddy,
Thank you very much for your answer! 👍
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1 · Helpful Woah! Sweet 1Love Haha@Lacoubre You are most welcome, Good luck on your crushing journey and you know were we are if you need anymore help
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love Haha