Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Cinders Hi and welcome again. The free spin is a test feature so it is not always guaranteed to be in your game. Test features contain groups of randomly selected people. So this just means your not in the test group at present, but you could be in the future.
To check you are getting the features available to you. Check for game update, log out and restart your device, then log back in. This will make sure you game is as up to date as possible.
Hope this helps
Hi and Welcome to our Community
The Extra Moves Wheel as all extra features or bonuses in the game may not always be available or can be found in the same version as previously.
Therefore you may not have the wheel available at times or no free spins are possible.
We thank for all feedback on this and understand that you miss the free spins. We have passed on your feedback to the Game Team!
Many players are reporting this feature missing. As Freddy said, it's a test feature and not everyone had it all the time. Do the troubleshooting suggested above to see if that helps but for now many players are missing it. I hope it comes back for you soon. Good luck crushing.
Hey, @Cinders.
Some features have been removed from the game and some changes have been made to improve the game...
Disregard that script, as it's complete & utter rubbish.
But they (King) are basically getting petty & stingy nowadays, you can read about the issue here (among other smaller threads).
Now you've gotta try winning your current level in the allotted # of moves if you'd rather not deal with that...