Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @buzzy5 Hearty Welcome to our Wonderful King Community 🤗
Are you seeing "animal pictures" as the profile pictures of yourself and other players? If so, it means that you are logged out of the game.
All you have to do is go to "Profile" OR click on the tab "go to your saved level" and log in to the game with the details of your Facebook account OR King account and you will find yourself in the game at your level and you will find your profile picture is back too.
If you have any further questions, please post back by typing in the comment box given below.
Hope to talk to you soon. Have a great rest of the day 🍭 🍭
Hii welcome to d king community
It usually happens when the game temporarily doesn't sense an internet connection so it can't connect to Facebook to bring up your profile picture. Luckily it is usually a temporary problem and should fix itself. Try shutting down your platform (PC, Android or IOS) and then turning it on again and log back in to the game and see if your profile picture is back.
Sometimes there is a connectivity issue with Facebook. If turning your machine off and on doesn't work, try disconnecting your game from Facebook (if it doesn't think you have an internet connection - it won't let you disconnect), then delete the FB app. Then reinstall the FB app and reconnect your game to FB and hopefully that will solve your problem.
Hi and welcome to the community.
Please do the standard troubleshooting process. Log out, update your game application, Restart your device and login to see if it solves your problem. If you still see moving wheel on your profile picture, please note that currently there is a facebook error reported and work is going on to resolve this issue. Please check more details here.