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  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,120

    Hi @ferrel2008 !

    Please note that this is Candy Crush Saga Support. We cannot help you with any other games not any issues that is caused by the device.

  • ferrel2008
    ferrel2008 Posts: 27

    Level 3

    IMG_20200818_230014.jpg

    Oops!

    We'll send your gift over once you have an internet connection.

    Screenshot_2020-08-18-09-36-30-883_com.zeptolab.cats.google.jpg

    Error

    Connection to the server was lost.

    Please check your internet connection.

    IMG_20200818_223013.jpg

    Ad load failed. Check your connection.

  • ferrel2008
    ferrel2008 Posts: 27

    Level 3

    edited August 2020

    (Edited by CM: Off-Topic)

  • Mary_Kay
    Mary_Kay Posts: 1,407

    Since you are having the problem in multiple places I'd say it's a problem with your device and your Internet connection. You need to troubleshoot your device.

  • ferrel2008
    ferrel2008 Posts: 27

    Level 3

    IMG_20201007_095136.jpg

    Alert!

    Network connection error!

    IMG_20201007_160417.jpg

    Downloading weapon...

    ERROR: No internet connection

    IMG_20201013_135038.jpg

    AN ERROR OCCURRED

    Please try again later.

  • ferrel2008
    ferrel2008 Posts: 27

    Level 3

    IMG_20210130_201518.jpg

    Failed to restore purchases.

    Please try again later...

  • ferrel2008
    ferrel2008 Posts: 27

    Level 3

    edited May 2021
    IMG_20210509_114930.jpg

    Error

    Type: -1002

    Info: Null data in IAB result (response:-1002:Bad response received)

    Please email

    support@pixelcubestudios.com

    IMG_20210509_115008.jpg

    Error

    Type: -1005

    Info: User canceled. (response:-1005:User cancelled)

    Please email

    support@pixelcubestudios.com

    IMG_20210224_151325.jpg

    Connection failed

    No Internet connection was found. Please try again later

    IMG_20210224_151528.jpg

    No connection!

    No Internet connection was found. Please try again later.

  • ferrel2008
    ferrel2008 Posts: 27

    Level 3

    IMG_20210509_114326.jpg IMG_20210509_114246.jpg

    Please check your internet connection.

    IMG_20201228_121741.jpg

    No connection, please try again later

    TAP TO CONTINUE

  • ferrel2008
    ferrel2008 Posts: 27

    Level 3

    IMG_20210304_210329.jpg

    Working On It

    I'm trying my best to get another video for you.

    My ability to summon a video may be influenced by how many you've already watched and your region.

Hey! Would you like to give us your opinion?