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Function in game

March9
March9 Posts: 1 Newbie

Dear Adm

may you help me find out the reason why my account no enought function in the game?

no “win move”

no “fast race”

no watch ads to get the item

ect...

Thanks for ur support

Answers

  • Freddy_
    Freddy_ Posts: 68,477 Crushing Legend

    @March9 Hi and welcome, All the features you mention are test features so they are not guaranteed to be in your game. Test features contain groups of randomly selected people. This just means your not in the test groups at present, but you could be in the future. Nobody gets all available features.

    To check your getting features available to you . Check for update, log out and restart your device, then log back in again

    Hope this helps

  • Sweetice
    Sweetice Posts: 2,464 Level 4

    Hello @March9 , Warm welcome to our community!

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Good luck...

  • rajdeeptb
    rajdeeptb Posts: 4,323 Level 5
    edited August 2020

    Hi dear @March9

    welcome to our community

    Sorry For The Inconvenience But Its working Properly In My Or Other Devices.

    If You have Problems So please Just Uninstall The Game And Reinstall After sometime

    Log in your game. make sure you have good internet connection

    Hope After this All working well.

    But One Thing I want to mention you that after taking this action your all boosters will disappear from game because its saved on your own storage not online here.

    And Watch Ads video Is Only Working on few user it not found in all player's games or on all devices. Randomly its working

    All the features you mention are test features so they are not guaranteed to be in your game. Test features contain groups of randomly selected people. This just means your not in the test groups at present, but you could be in the future.

    Have Fun 😊😊

  • kavidina
    kavidina Posts: 5,827 Level 5

    Hii welcome to d king community

    All the features above you mention are test feature so it is not always guaranteed to be in your game. Test features are groups of randomly selected people. So this could mean your not in that group anymore,but you could still be in the future. It could also just be a temporary problem why it is missing.

  • aijaziqbal
    aijaziqbal Posts: 8,884 Sweet Legend

    Hi and welcome to the community,

    Please do the standard troubleshooting by, Log out, update your game application, Restart your device and login .

    After this process whatever bonus features you will get that is available to you. All the bonus features come and go. They are not the permanent part of the game. And you must be hopeful that they might return to you any time soon.

Hey! Would you like to give us your opinion?