Game keeps crashing

tigertiger1 · August 2020

the game keeps crashing and costing me lives :( it was fine up until yesterday.

I am playing on iPad

thanks in advance

Freddy_ · August 2020

@tigertiger1 Hi and welcome, please check both your device and the game for an update. then log out and restart your device. log back in and see if your issue still exists. We also recommend you have a minimum of 2gb of storage space for the game to work properly

https://community.king.com/en/blog/kb/articles/471-my-game-keeps-freezing-or-crashing-what-should-i-do

Hope this helps

kavidina · August 2020

https://community.king.com/en/candy-crush-saga/discussion/308397/game-keeps-crashing

Hii welcome to d king community

https://www-wikihow-com.cdn.ampproject.org/v/s/www.wikihow.com/Stop-Candy-Crush-from-Freezing?amp=1&usqp=mq331AQQKAGYAZuw5KHFl6joGbABIA%3D%3D&amp_js_v=a2&amp_gsa=1#referrer=https%3A%2F%2Fwww.google.com&ampshare=https%3A%2F%2Fwww.wikihow.com%2FStop-Candy-Crush-from-Freezing

aijaziqbal · August 2020

https://community.king.com/en/candy-crush-saga/discussion/308397/game-keeps-crashing

Hi and welcome to our wonderful king community.

Please check the below link for details about game freezing or crashing on IOS devices.

http://to.king.com/1nHV

Hopefully this will be helpful.

tratelqalam · August 2020

For many game problems that many players face, these are some solutions Close all applications and restart your device making sure to leave it locked for at least 10 seconds before restarting it again. Check for any updates for your device and the game application. Make sure you have free memory Enough for your device. We usually recommend getting 2 GB for free. If you have less than that, make sure to free up some memory to enable the game to run as smoothly as possible. As a last resort, we can try deleting and reinstalling the game as it usually fixes most issues. Just make sure your game is safely copied to your King or Facebook account before proceeding with this step. ** Please also note that any additional boosts or spirits stored in the game may also be lost during this process, so it is worth trying to use them before reinstalling.