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Do you have a question or need help with your game? Ask the Community.
For many game problems that many players face, these are some solutions Close all applications and restart your device making sure to leave it locked for at least 10 seconds before restarting it again. Check for any updates for your device and the game application. Make sure you have free memory Enough for your device. We usually recommend getting 2 GB for free. If you have less than that, make sure to free up some memory to enable the game to run as smoothly as possible. As a last resort, we can try deleting and reinstalling the game as it usually fixes most issues. Just make sure your game is safely copied to your King or Facebook account before proceeding with this step. ** Please also note that any additional boosts or spirits stored in the game may also be lost during this process, so it is worth trying to use them before reinstalling.
Hii welcome to d king community
10 Ways to Fix iPhone No Sound Problem
Hi there @katatonic101 and good day to you.
I think the sound will automatically turn off when the game is minimised 😅😅😅sounds in game only plays when you're playing the game itself unless you turn off the sound effects under the setting button.
Also, please check your iPhone sound setting and it's not accidentally muted when you play the game...
Let us know if you still need help 😊🙏🏻
I’ve had similar problems to the ones mentioned here. The music plays, but the sound effects stop. This particular issue is only in Candy Crush Friends, and has been occurring only in the last few days. I also have them on iPad, but haven’t checked to see if I’m having similar sound effect issues.