All boosters disappeared when I installed CC on my new iPad. How do I get my boosters back?

watziwatzi Posts: 5 Level 2

I had so many collected over the many years that I played. I am at the highest level 7505. Very frustrating. Fortunately, I made a screenshot before I reset the iPad and returned it. Does anybody know how to retrieve the boosters?


Best Answers

  • kiara_waelkiara_wael Posts: 37,546 Candy Moderator
    Accepted Answer

    Hi @watzi . Welcome to our Community

    Sorry that you lose Booster

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

    Please read links bellow about lose booster!👇️


    Please report this to our Player Support Team here

    Accepted Answer


  • Hey! Would you like to give us your opinion?

  • aijaziqbalaijaziqbal Posts: 7,673 Candy Moderator
    Accepted Answer

    Hi dear.

    Very sorry to hear about your loss of boosters but in case if you have purchased any of the boosters which are lost you may need to contact directly player support from your game and they have your purchase history i am sure they will take a positive action in your favour.

    Accepted Answer

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