69 golds taken away

rabiah

2 days ago I was in distressed as 69 golds was swept away from my account. This happened when my screen froze & I was trying to force close the app. However when the app resumed I noticed that 69 golds was missing. Your support team just “cut & paste” the troubleshoot answer which I now know how to solvlve. However my concern is that the 69 golds which is hard earned has not been restored. I sincerely hope u can assist me to restore the 68 golds.

Regards

Rabiah

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/308522/69-golds-taken-away

Hi and welcome to the community.

Very sorry about this mishap. Unfortunately community can not help you in restoration of your gold bars. We can just guide you the correct forum. You have to directly contact the player support from your game or you may use the below link to contact them.

https://soporto.king.com/contact

You may need your user ID to do so.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Best of luck i hope you get a positive reply from them.

kavidina

https://community.king.com/en/candy-crush-saga/discussion/308522/69-golds-taken-away

Hii welcome to d king community

https://community.king.com/en/home/kb/categories/53-purchases-and-gold-bars

tratelqalam

Technical problem Send your complaint to the technical support department

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/308522/69-golds-taken-away

Hi @rabiah . Welcome to our Community

Sorry that you lose Booster

Please report this to our Player Support Team here, so they can help.

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/308522/69-golds-taken-away

Hi dear

please contact support Section you May Need your Id There 👇

https://soporto.king.com/contact