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Game not loading//keeps loading
little_kay
Posts: 378 
Hey guys!
I am using windows 10. Whenever I open the app, it either freezes at the loading screen, or it freezes at the play screen.
I'm not sure what is wrong with my game; can anyone help with this issue? Thanks!
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Best Answer
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Never mind! it finally worked!!
I will update this feed if it happens again.
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Answers
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Never mind! it finally worked!!
I will update this feed if it happens again.
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Hi and welcome to the community,
Please try to do the standard troubleshooting process by , Logout, update your game application, Clear cache/history if you are using browser , Restart your device and log back in to see if it solves your issue.
For further details and help please check below link.
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You can check out some troubleshooting below.
Reset / clear cache data from app store - check app update - log out of game - restart device - open game and log in.
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Hi Dear @little_kay
Welcome to our community
Please Update Your Game It Will Fixed.
Please Read This 👇👇
Have Fun
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Hii welcome to the king community
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Thanks for the advice @aijaziqbal @tratelqalam @rajdeeptb ! However I've already resolved the issue as you can see from my post here:
However, your feedback is greatly appreciated - if it ever happens again I'll know what to do! 🤗
And @kavidina Thanks for the sweeet welcome! I'm actually not so new to the community; I'm pretty familiar with it by now. I see that you're a Legend 😮 You must've been in the community for quite some time!
Anyways, again, thanks for the kind feedback! Stay sweet! 💞
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