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Remove email from community account

yellowrose3611
yellowrose3611 Posts: 10

Level 2

Since I forgot my password for community.....Twice. The password reset would not authenticate the account. So I’m using a third email for a new community account. How do i remove the other two emails so that I can change this one back to an email I use more often?

Best Answer

  • Origins7_Dale
    Origins7_Dale Posts: 3,551
    edited August 2020 Answer ✓


    Hi @yellowrose3611,


    Since your email is personal info & you want to remove 2. Contact support below. With the "User ID#" it might be possible to regain your passwords. But "Support" are the only ones who can help you. Or it might be a Community Manager can?

    So 2 options, I would say contact "Support" first, if no help, come back, post for a Community Manager.


    What is my User ID and where can I find it? — King Community

    https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

    Your "User ID#" is the same on all King games you play on.


    ᐅ How to take a screenshot

    https://www.take-a-screenshot.org/ 


    Contact us

    https://soporto.king.com/contact 

    You can use the above link to contact support, or use the contact us thru the game. 


    Or you can contact our Player Support team from your game. Go to the settings cogwheel, click on the question mark, and select what you need done and they will be able to give you a solution!


    Take Care & Welcome To The King Community - Origins7 Dale, 😀

    8/11/2020

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