How can I get my progress back? Help please!

King_admin

This discussion was created from comments split from: 🎙️ 📮 We have their answers!! Exclusive Q&A with our CCS Art Team.

TakedraFontenot

Need help ASAP get my progress back!! I got a new phone an lost progress an would hate to start over. I think I forgot my email an password that I started an I really need help finding it so I can get to where I left off instead of starting all over something I don’t want to do 🤷🏽‍♀️

Sweetice

https://community.king.com/en/candy-crush-saga/discussion/comment/992395#Comment_992395

Hello, Warm welcome too our community!

 Please check this link here to help you restore your progress and solve your problem.

Hope this helps!

Thanks & Good luck!

Freddy_

@TakedraFontenot Hi and welcome. Please see post below for help with getting your levels restored.

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Hope this helps

kavidina

https://community.king.com/en/candy-crush-saga/discussion/comment/992395#Comment_992395

Hii welcome to the king community

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/comment/992395#Comment_992395

Hi dear

welcome to our community

Please Follow These step 👇👇

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

TakedraFontenot

Man I have followed all steps an I keep going threw the same steps an Nothing is work but y’all keep sending me the same thing all I want is to retrieve my progress back tired of going in circles In which y’all are doing!!!

Freddy_

@TakedraFontenot Hi, Post your user ID and level you were on and i will pass these details on to the CM he maybe able to manually restore your levels. He will only answer in his work hours though

Hope this helps

TakedraFontenot

I have forgot the user ID I had only cause I stayed logged in so I would have to use it all the time!! I got this new phone two days ago an everything didn’t come back like normal... I just need help with gaining my progress back so I want have to start over please help!!!!!!

TakedraFontenot

(EDITED by CM - Personal information) 

Freddy_

@TakedraFontenot Hi, You will need to create a new king or facebook account and supply the game ID of this and supply level you were on. You cannot get levels restored without creating a new account

Please remove your email as you may get unwanted email and its your personal data