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@Naveena95 Hi it sounds like your game has become corrupted, if this is the case you will need to do an uninstall and reinstall the game. You will keep your level and gold bars but If this is a mobile device you will lose any stored boosters or lives
Hope this helps
Hi dear @Naveena95
welcome to our community
Your Game Was Corrupted That's why Its Showing Like This. Please Uninstall That Game And Install Latest Version Of game from Store. That Will be Fix.
Please Read This 👇
Hope This Helps
Have Fun
Hello @Naveena95 and lovely day to you 🤗
Noted that your game is not working normally and as suggested above, you have to reinstall the game since it is corrupted.
Hope you've reinstalled the game and able to continue playing from your last level and build your boosters along the way through events available in your game and device.
Let us know if you still need help 😊.
Thank you 🙏🏻🍬🍭