Can you give us more details? What device are you playing on? What happens when you try to sign in. Is the link to Facebook? It would be extremely helpful if you could post a screen shot.
Click or tap on the 'My Profile' button. It should be in the center. Next, when you're done editing your account, click or tap on the 'x' button. It should be in the upper right corner of the window. Then press play go onto your level and press play.
The screenshot you are showing is clearly telling us that you are already connected to facebook account. Just click on my profile and all the details will open.
Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.
To sync your progress with King.com, please complete the following steps:
Go to the King website at King.com/games
Log in using your existing King profile, or create a new King profile if you don't already have one.
Click on the ‘Settings’ icon
Select ‘Account’
You will be prompted to confirm your password
Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information
Once complete, your progress will be updated across all King games on King.com
Then after this is done try logging out of your game and see if it gives you the option to log in with Facebook.
Quick question is Facebook installed on your device
I was at a level over 2000 and the account was linked to my facebook account .
But suddenly my account got logged out off and when I tried logging back in , the account was linked to another facebook account where I had to start again from the first level . Plus I cant seem to log back into my actual account that was linked to my own facebook.
So your account is linked to the wrong facebook account? Sounds like you need the help of a Community Manager. I'm tagging @Crazy Cat Lad to help you. Have you tried logging out and checking for updates, then restarting your device and try signing in to the correct facebook account. Try that.
Your game is connected to your King account already therefor no option to connect to Facebook come up.
You will need to first log out from your King account (in the bottom of your profile page). Then the option to connect to Facebook instead should appear.
Please note that if no progress has been saved on your Facebook the game will start from level 1.
To sync the King account to Facebook so you'll be on the same level no matter which account you use, please check HERE.
Answers
Can you give us more details? What device are you playing on? What happens when you try to sign in. Is the link to Facebook? It would be extremely helpful if you could post a screen shot.
Wash your hands. Wear your mask. Stay safe.
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0 · Helpful Woah! Sweet Love HahaCan you tell us more info please @morganbentleyx .
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0 · Helpful Woah! Sweet Love HahaI don’t have the connect my Facebook icon
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0 · Helpful Woah! Sweet Love HahaClick or tap on the 'My Profile' button. It should be in the center. Next, when you're done editing your account, click or tap on the 'x' button. It should be in the upper right corner of the window. Then press play go onto your level and press play.
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0 · Helpful Woah! Sweet Love HahaIf you see the my profile button, it means you're connected to your FaceBook or your King account.
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2 · 2Helpful Woah! Sweet Love HahaThanks for the screenshot. Click on my profile to verify that you're already connected through Facebook.
Wash your hands. Wear your mask. Stay safe.
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1 · Helpful Woah! Sweet 1Love HahaHi and welcome to the community.
The screenshot you are showing is clearly telling us that you are already connected to facebook account. Just click on my profile and all the details will open.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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2 · Helpful 2Woah! Sweet Love HahaHi dear welcome to our community
in This Screenshot You Are already Connected To facebook account..
Please Tap on the profile your details will be appeared.
If this Screenshot Is Old Then please Read All information about this here 👇
https://community.king.com/en/blog/discussion/247422/having-problems-connecting-to-facebook-on-your-device
Hope This helps
have fun
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0 · Helpful Woah! Sweet Love HahaI just get this? Nothing to do with Facebook
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0 · Helpful Woah! Sweet Love Haha@morganbentleyx Hi and welcome, Try sync your king account with Facebook you will need a PC yo do this
Can I sync my progress between Facebook and King.com?
Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.
To sync your progress with King.com, please complete the following steps:
Then after this is done try logging out of your game and see if it gives you the option to log in with Facebook.
Quick question is Facebook installed on your device
Thank you
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0 · Helpful Woah! Sweet Love HahaI was at a level over 2000 and the account was linked to my facebook account .
But suddenly my account got logged out off and when I tried logging back in , the account was linked to another facebook account where I had to start again from the first level . Plus I cant seem to log back into my actual account that was linked to my own facebook.
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0 · Helpful Woah! Sweet Love Haha@loulo78 sorry to hear that.
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0 · Helpful Woah! Sweet Love HahaSo your account is linked to the wrong facebook account? Sounds like you need the help of a Community Manager. I'm tagging @Crazy Cat Lad to help you. Have you tried logging out and checking for updates, then restarting your device and try signing in to the correct facebook account. Try that.
Wash your hands. Wear your mask. Stay safe.
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0 · Helpful Woah! Sweet Love HahaHi @morganbentleyx and welcome to our Community!
Your game is connected to your King account already therefor no option to connect to Facebook come up.
You will need to first log out from your King account (in the bottom of your profile page). Then the option to connect to Facebook instead should appear.
Please note that if no progress has been saved on your Facebook the game will start from level 1.
To sync the King account to Facebook so you'll be on the same level no matter which account you use, please check HERE.
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0 · Helpful Woah! Sweet Love HahaThe screenshot it displays clearly tells us that you are already connected to a Facebook account. Just click on my profile and all details will open.
Don't let your happiness depend on something you may lose 💔
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0 · Helpful Woah! Sweet Love Haha