Please do the standard troubleshooting process by , Log out, update your game application, restart your device and login again. If you still not getting the ads feature.
It means you are not now the part of the test. All the bonus features including ads feature is available in the game on test purposes. It means they are not the permanent part of the game and they are provided to a test group. This test group may change time to time.
Having said all of the above it may also be unavailable due to some temporary issues and you must be hopeful that it may return to you any time.
Watch videos and earn rewards feature Is in testing Now. It can't available for all player's all times. it working randomly in a group. this test group may change time to time
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Answers
Hi and welcome to the community.
Please do the standard troubleshooting process by , Log out, update your game application, restart your device and login again. If you still not getting the ads feature.
It means you are not now the part of the test. All the bonus features including ads feature is available in the game on test purposes. It means they are not the permanent part of the game and they are provided to a test group. This test group may change time to time.
Having said all of the above it may also be unavailable due to some temporary issues and you must be hopeful that it may return to you any time.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love HahaHi dear welcome to our community
Watch videos and earn rewards feature Is in testing Now. It can't available for all player's all times. it working randomly in a group. this test group may change time to time
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0 · Helpful Woah! Sweet Love HahaHi and Welcome to our Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
- Report
0 · Helpful Woah! Sweet Love Haha