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Chocolate Box Does Not Give Rewards.
Astevtrang
Posts: 4
Level 1
Why Is It that when I Complete the Tasks In the Chocolate Box. I Rarely If Ever Get My Rewards? ... It Always comes up with Server Error. These Errors Only Seem to Happen When It's My Time 2 Collect a Prize. And Then When I Go Back 2 The Game And Then Return, The Supposed Prize Has Suddenly Gone AND Then I Have 2 Start Again.... The Game Is Hard Enough And So If You Are Going 2 Put Rewards There 4 Completion Of Tasks. Can U Please At Least Acknowledge Them Prizes. It Is SOOOO Frustrating And Feels Like A Waste Of Time Playing Or Even Trying...😣😥
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Answers
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Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
The screen shots are from the ranking and all stats features and there are no rewards given from those.
If you miss a reward from any other feature, please report this to our Player Support Team here
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
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Hi @Astevtrang and welcome to the community :)
It's a frustrating issue indeed, I'm sorry this happens. Please, first make sure your game is up to date.
What device and platform do you play on? Do you get other server error messages in the game or in chocolate box only?
thank you
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