My program keeps losing the net,

phoebepsw · August 2020

I am commented every where else. I have to reboot then it sets up and lasts for a few minutes and gone again. This is the only place I have a problem with the net

Freddy_ · August 2020

@phoebepsw Hi and welcome. what device do you use?

Can you check game is up to date and log out and restart your device then log back in

If playing by an internet browser can you also clear the cache / history and see if this resolves your problem

Thank You

aijaziqbal · August 2020

https://community.king.com/en/candy-crush-saga/discussion/309899/my-program-keeps-losing-the-net

Hi and welcome to the community.

Please check the below link for your help.

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

Mary_Kay · August 2020

Sorry you are having trouble. Candy Crush can be glitchy like that. Please follow the advice given above. Come back and let us know how that goes.

rajdeeptb · August 2020

https://community.king.com/en/candy-crush-saga/discussion/309899/my-program-keeps-losing-the-net

Hi dear

Sorry for the inconvenience

Please clean cache files of your device, log out the game reboot the device and try to connect after some time.

Please Check updates also

Please Read this 👇

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit/p1

Also read this if game not loading 👇

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

wykoon · August 2020

Hi @phoebepsw and lovely day to you.

May I know what do you mean by "this is the only place I have problem"? Are you referring to the Candy Crush Game or this community?

You mentioned that you have rebooted few times and the program is workable but only few minutes and it goes back to the old problem.

If you're referring to CCS game, please check that the game is of the latest version 1.183.0.3. under Google Play if you're using Android device or iTunes if you're using Apple device. Exit game and then update accordingly if available and make sure your device has at least 2GB space to ensure smooth update.

After that, disconnect from your internet, wait for few minutes, connect back to internet and log in to game.

If you're having issue loading this page or in this Community, please check update on browser and update accordingly.

Hope the above info helps and let us know if you still need help.

Thank you 😊🙏🏻🍭