My gold bars are disappearing

chassabelle

I am not using them but they disappear

Freddy_

@chassabelle Hi and welcome, Please check your game is up to date and log out and restart your device. then log back in and see if this resolves you issue

The community does not deal with gold bars or purchases but please contact customer support from your game or the contact us at bottom of page and explain your issue and they should help you with this. You will need to keep an eye on the amount of gold bars you have lost.

Hope this helps

wykoon

Hello @chassabelle and good day to you.

Please log out from game, disconnect your device from the internet, wait for a while, reconnect your device to internet, and enter game. Check and see whether your gold bar appear.

If not, please restart your device and log back to the game again and i hope it will appear.

Also I hope that you didn't accidentally use it for additional moves at the end of a level that you've failed.

Please reply back and let me know if you still need other help. Thank you 😉

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/310411/my-gold-bars-are-disappearing

Hi and Welcome to our Community

Please report this to our Player Support Team here, so they can help.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Nix66

Hi @chassabelle and welcome to our lovely and helpful community!

Sorry but we don’t handle any purchase issues in this community due to the sensitive nature of your info.

You’ll have to contact Customer Support through the game app.

Hope this helps! Good luck!

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/310411/my-gold-bars-are-disappearing

Hi dear

Please Clean cache files of your device log out from game and reboot the device and try to connect after some time.

Gold Bars Will be Added In your Game If Not Then Please Contact your in game support Area. as mentioned Above.

You can contact here also 👇

https://soporto.king.com/contact

You may asked your game ID here to know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.

Hope this helps have fun