@Yoxy Hi and welcome, check for a game up date and log out and restart your device, then log back in and see if this resolves your issue. If not can you post a screenshot of any error messages you are receivng
Hi Freddy, I already tried all that, to no avail. I am not seeing any avatar, no progress in the little games, my piggy bank is gone, no connection to the play store apparently.
@Yoxy. Seen a few people with the missing piggy bank and believe this issue has been passed on to the game team. seeing no avatar suggests to me you game is not connecting to the server correctly, If you have done the standard troubleshooting tips you may need to contact customer support from your game or the contact us at bottom of page, but you will need your game ID for this .As think they may need to look into your issue
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Answers
@Yoxy Hi and welcome, check for a game up date and log out and restart your device, then log back in and see if this resolves your issue. If not can you post a screenshot of any error messages you are receivng
Thank you
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0 · Helpful Woah! Sweet Love HahaHi Freddy, I already tried all that, to no avail. I am not seeing any avatar, no progress in the little games, my piggy bank is gone, no connection to the play store apparently.
Thanks!
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0 · Helpful Woah! Sweet Love Haha@Yoxy. Seen a few people with the missing piggy bank and believe this issue has been passed on to the game team. seeing no avatar suggests to me you game is not connecting to the server correctly, If you have done the standard troubleshooting tips you may need to contact customer support from your game or the contact us at bottom of page, but you will need your game ID for this .As think they may need to look into your issue
Hope this helps
A guide to help you locate the different areas in the community!
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0 · Helpful Woah! Sweet Love HahaThanks again Freddy. I am not sure where to locate my game ID. I can't log into my King account either due to this server error.
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0 · Helpful Woah! Sweet Love Haha@Yoxy info for game ID below, can i just ask is this the error your receiving if you cannot sign in.
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0 · Helpful Woah! Sweet Love Haha@Freddy_Falkner, yes that is the message I am getting.
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0 · Helpful Woah! Sweet Love Haha@Yoxy The only fix for this at present is to uninstall and reinstall but as this is a mobile device you will lose any stored boosters or lives.
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5 · Helpful Woah! Sweet Love HahaYes, thank you Freddy. That did the trick!
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0 · Helpful Woah! Sweet Love Haha@Yoxy Your welcome, glad your back up and running
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1 · Helpful Woah! Sweet 1Love HahaGreat to hear and welcome to Sweet King Community! 👑
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0 · Helpful Woah! Sweet Love HahaHi @Yoxy @Freddy_Falkner !
There was a server outage on Sunday night (Central European Time), but should be fixed and connection back on track already.
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0 · Helpful Woah! Sweet Love Haha