Can not access App Store

jjaliasaka

I am no longer able to access the App Store or make in-app purchases

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/310644/can-not-access-app-store

Hi and welcome to the community.

Please check you are correctly connected to the internet and it is working smoothly.

Please tell us which device you are using.

Freddy_

@jjaliasaka Hi and welcome, please check your game is up to date and log out and restart your device, then log back in Also if playing via an internet browser also clear the cache., See if this improves your situation

Thank you

jjaliasaka

I have an iPhone 11 Pro. I was able to make in app purchases until a few days ago. Now I’m stuck on a level and trying to buy something to get me through my last move 😂🙈

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/comment/1035402#Comment_1035402

Hi again you may check below link for some more help on this topic.

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/1035402#Comment_1035402

Hi @jjaliasaka . Welcome to our Community

Which level are you stuck ?

jjaliasaka

372, I was on my last move when I realized I could not buy the bonus to release 3 wrapped candies 😞

Freddy_

@jjaliasaka Hi, Video here of level 372 completed no boosters. Hopfully this will give you some hints and tips on completing this level

https://youtu.be/cKwE2uqN68A

Hope this helps

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1035439#Comment_1035439

Okay, let's try some simple resets to see if this jogs the App Store into working. First, try logging out and then log back into the App Store on your iPhone - that should fix it:

Go to Settings > iTunes & App Store.

Tap on Apple ID at the top of the screen, then hit Sign Out.

Log in again using your Apple ID and password.

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/comment/1035439#Comment_1035439

hi dear

 To pass this level, you must clear 4 single and 18 double jelly squares

• Create combinations to help you destroy the cake bomb.
• For the jellies on the side columns, also create combinations to solve them. The fish are very helpful. Striped candy + jelly fish, or a striped candy + colour bomb combination, can easily take out most if not all of the jelly single-handedly.

Please Watch this video 👇

https://youtu.be/cKwE2uqN68A

Hope this helps have fun

Crazy Cat Lad

Hi @jjaliasaka !

What goes wrong when you try to make a purchase?

What error message do you get?