Character/Avatar stuck

bmi2677 · September 2020

Hello,

So I’m currently on level 7599 but my character is stuck on 7587. It’s stopping me from getting levels counted for the weekly race. I’d love if this could be fixed somehow.

Thanks!

aijaziqbal · September 2020

https://community.king.com/en/candy-crush-saga/discussion/310700/character-avatar-stuck

Hi and welcome to the community.

Its a known issue and already reported. and studios are trying their best to find the fix.

However few of the players claimed that when they replayed the level again then it started to move. So please try it again and see if it helps you.

Thanks and keep crushing stay safe.🌼

Spinnifix · September 2020

Hello and welcome to our beautiful community

Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache, this is important!

Good luck

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