Connection Problem

Carly_S

hello everyone for the pass few days i haven't been seeing friends on the leader board but i am not connected to facebook. This is what has been showing

i can not even do the race i have try everything i could but still nothing, i think someone has complained of this before but i have forgotten the solution please what should i do

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/310849/connection-problem

Hi @Carly_S . Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/310849/connection-problem

Hi and welcome to the community.

Please try to update your game application and log in again to see if it solves your problem.

Feedback us if it doesnt help.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/310849/connection-problem

Hi @Carly_S . Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/310849/connection-problem

Hi and welcome to the community.

Please try to update your game application and log in again to see if it solves your problem.

Feedback us if it doesnt help.

Carly_S

thanks guys i will try either of this and @kiara_wael i didn't want to sign into facebook but thanks😊😊

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/310849/connection-problem

hi dear welcome to our community

please update your game because this problem has been fixed now. read here 👇

https://community.king.com/en/candy-crush-saga/kb/articles/1391-fixed-known-issue-with-facebook-connectivity-profile-picture-friend-list

If its not Work so please Renew your it from facebook. How??? Read this 👇

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

Hope this helps have fun

Carly_S

hey @rajdeeptb i am not connected to facebook thanks😊

but i will try updating it

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/comment/1040078#Comment_1040078

ok.

Happy Crushing 🎉🎉🎉🎉

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/310849/connection-problem

I just coming back to answer you. 😅

You also click on to King.Com Account from PC, then you log in and open the game, you'll see the following message on the left side:

That means if you have your friend's email, you can add your friend's email then you can see your friends are added on any King's game. 😊

I hope this helps too! 😉

And these features are still tested and selected some players only who have this feature that means it's still not complete to be fixed to everyone on this game as I have seen they cannot claim these rewards mostly as it' still tested. Keep your eyes out until these features are back. 😉

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Crazy Cat Lad

Hi @Carly_S !

Since your avatar do not show up either in the game is most likely a connection issue.

Try with disconnecting and reconnecting to your King account under the Settings and Profile and see if that helps.