Candy Crush won't load after upgrade

MattBills420 · September 2020

ＩUpdated my Candy Crush App yesterday，and now it wont load！

aijaziqbal · September 2020

https://community.king.com/en/candy-crush-saga/discussion/310914/candy-crush-wont-load-after-upgrade

Hi and welcome to the community.

Please check the below link and see if it helps you.

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

Thanks and have a nice time ahead🌼

Freddy_ · September 2020

@MattBills420 Hi and welcome, What device are you using and are you receiving any error messages. If you can screenshot any errors we can advise you better

Thank you

wykoon · September 2020

Hello @MattBills420 and lovely day to you.

May I know whether you have restarted your device after updating the app? If you haven't please reboot or restart your device and log back in your game. Alternately, disconnect your device from internet, wait for a while and reconnect back your device to the internet and log back in. Hopefully, the app will load. Most importantly is to ensure that the internet connectivity is stable and no running background app that may affect the performance of other apps.

Please feedback by copy and paste my name @wykoon when you reply this message or "Quote" this message. Hope to hear from you soon.

Thank you ☺️