Disabled Facebook account

King_admin

This discussion was created from comments split from: Losing my progress when i connect to my new fb account.

Garvit_jalal

My old Facebook account has been disabled for the last 3 months,I had crossed 2100+ levels,in candy crush saga now I have lost my progress.please help me As soon As possible.

My old facebook account is

***

My new facebook account is

8758525734

Please contact me in below mail id -****

(EDITED by CM - Personal information) 

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/comment/1040081#Comment_1040081

hi dear please edit your post and remove your personal details.

I am tagging to Community managers. they will help you to restore your progress manually. please keep patience. it may be some time difference.

@QueenB @QueenMia @Crazy Cat Lad

Crazy Cat Lad

Hi @Garvit_jalal and welcome to our Community!

Please connect the game to a new Facebook or King account first.

After this, email Player Support from the game's Settings and Help Center and ask them to restore the game to the same level on your new account.

Check for more help on this here:

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored