@Pandamota Hi and welcome, Please check your game is up to date and log out and restart your device , then log back in and see if this resolves your issues.
Hello @Pandamota and a very warm welcome to the wonderful King Community. Hopefully the advice provided above will help resolve your problems. If you are still having trouble - please provide the additional information requested above so we can help you better. The game can be sensitive to a strong and steady internet signal, which is why you may sometimes appear to 'lose' access to some of the features because the game may think you are playing off line.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is aย guideย to help you as you explore the various areas in the community!
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out theย ย Beginner's Cornerย and visit the lounge area ๐๐ If you are new to the community please check here for helpful info:ย Learn more about the King Community ๐You can find the various contests for the different games here
Understood you are having the following issues. My answers/suggestions are highlighted in bold:-
1) when i want to log out of the game , it refuses to logout Are you able to exit the game by pressing the home button long enough? If you can't, you may want to force close the app by following the procedures suggested below.
2) my avatar is stuck on a lower level (4013) while I'm already at level 4029.
Simply go back to the level where your avatar is at. Replay that level and when you have completed the level once more, the avatar should then jump to the correct level.
Do you have any issue with the game? ๐ Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)๐ฏ
Answers
@Pandamota Hi and welcome, Please check your game is up to date and log out and restart your device , then log back in and see if this resolves your issues.
Are you getting no features offering boosters ?
Hope this helps
A guide to help you locate the different areas in the community!ย
International Cornerย ย FR / ย ESย /ย ย DEย
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0 · Helpful Woah! Sweet Love HahaHi @Pandamota . Welcome to our Community
Please Check app update - Log out game - Restart Device - Open game and Log in.
and check this page also
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0 · Helpful Woah! Sweet Love HahaHi and welcome to the community.
I hope the above mentioned troubleshooting tips must have helped. But if not would you please clarify few things.
1. What device you are playing.
2. Do you recieve any message when you try to log out. Can you please show us screenshot of that.
3. Do you have daily treat calendar and daily booster wheel in your game or simply no bonus feature at all.
Hope to have feedback from you.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
๐ย Join King Games's Contestsย to chance toย win gold barsย ๐
CC Saga Beginner's Cornerย
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0 · Helpful Woah! Sweet Love HahaHi dear
Please Mention your device and error message hen it refuses to log out
If you want to log out the game and its refreshing so you can clear data of the game. but your all boosters will disappear from game.
Second your avtar is stucked Read this ๐
And about booster Please update your game.
To Add More Features in F5 Team Visit HERE
to Add More Boosters In Friends Game Please Visit HERE โโ
to link Community Badges direct with discussion page Visit HERE โโ
to Know More About 7 Please Visit Here
Being Unique is Better Than Being Perfect. (โโโ)
Being Alone is Better Than Being Suspect. (เน_เน)
Be Safe And Enjoy ๐ ----- Have Fun ๐๐
PLEASE REMEMBER TO REACT ๐๐
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0 · Helpful Woah! Sweet Love HahaHello @Pandamota and a very warm welcome to the wonderful King Community. Hopefully the advice provided above will help resolve your problems. If you are still having trouble - please provide the additional information requested above so we can help you better. The game can be sensitive to a strong and steady internet signal, which is why you may sometimes appear to 'lose' access to some of the features because the game may think you are playing off line.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is aย guideย to help you as you explore the various areas in the community!
Be sure to come check out theย ย Beginner's Cornerย and visit the lounge area ๐๐
If you are new to the community please check here for helpful info:ย Learn more about the King Community
๐You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love HahaHi there @Pandamota and good day to you.
Understood you are having the following issues. My answers/suggestions are highlighted in bold:-
1) when i want to log out of the game , it refuses to logout Are you able to exit the game by pressing the home button long enough? If you can't, you may want to force close the app by following the procedures suggested below.
The game not working on mobile
The game not working on PC
2) my avatar is stuck on a lower level (4013) while I'm already at level 4029.
Simply go back to the level where your avatar is at. Replay that level and when you have completed the level once more, the avatar should then jump to the correct level.
3) all free boosters are no longer available Read this article about lost boosters
I hope you are able to resolve your issues and let us know if you still need other help. Thank you and happy gaming ๐
New to this Community? ๐คHere's a guide to help you ๐งญ
Do you have any issue with the game? ๐ Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)๐ฏ
For German, French and Spanish speakers, head to our International Corner ๐
Just Play. Have fun. Enjoy the Game ๐ฎ
- Report
0 · Helpful Woah! Sweet Love Haha