I’ve lost my bonus spin. It has been missing for some time on my account. My iPad and Android device are missing it, while my wife still has this feature on her phone. What gives?
Win free moves is a bonus feature. And all the bonus features in the game are not permanent. These features can appear, disappear or be replaced any time. Therefore no bonus feature is guaranteed to be available to you all the time.
Having said that the free moves feature is still available in the game and may appear to you again. So please keep your game up to date and be hopeful that it might return to you.
Hello @merck01 and a very warm welcome to our Wonderful King Community! For future reference, each of the game areas usually have a post at or near the top of the Support area where the Community Managers post helpful links about common problems and what to do if you experience them. Here is the link for Candy Crush Saga: click here.
Also - Here is a guide to help you as you explore the various areas in the community!
I wish you the best of luck and Happy Crushing! I hope you enjoy your time here in the community.
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Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Answers
Hi and welcome to the community.
Win free moves is a bonus feature. And all the bonus features in the game are not permanent. These features can appear, disappear or be replaced any time. Therefore no bonus feature is guaranteed to be available to you all the time.
Having said that the free moves feature is still available in the game and may appear to you again. So please keep your game up to date and be hopeful that it might return to you.
Thanks and have a nice time.😀
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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0 · Helpful Woah! Sweet Love HahaHello @merck01 , what bonus spin do you mean? The spin where you get a reward every day or where you can get extra moves?
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0 · Helpful Woah! Sweet Love HahaHi @merck01 . Welcome to our Community
The Extra Moves Wheel as all extra features or bonuses in the game may not always be available or can be found in the same version as previously.
Therefore you may not have the wheel available at times or no free spins are possible.
We thank for all feedback on this and understand that you miss the free spins. We have passed on your feedback to the Game Team!
For more detail Info here
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0 · Helpful Woah! Sweet Love HahaHi dear welcome to our community
Spin wheel feature is in testing Now. it can't be available to all player's all times. Its working randomly in a group of few players.
Its Not appearing in your game thatswhy you are not in that testing group Now.
Please Read this for more information 👇
hope this helps have fun
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0 · Helpful Woah! Sweet Love HahaHello @merck01 and a very warm welcome to our Wonderful King Community! For future reference, each of the game areas usually have a post at or near the top of the Support area where the Community Managers post helpful links about common problems and what to do if you experience them. Here is the link for Candy Crush Saga: click here.
Also - Here is a guide to help you as you explore the various areas in the community!
I wish you the best of luck and Happy Crushing! I hope you enjoy your time here in the community.
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
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0 · Helpful Woah! Sweet Love HahaHi @merck01 Welcome to our lovely and helpful community!
I wish I could answer your cry for help but it is out of our control which features we receive in the game.
Be patient and keep your game updated and you will probably receive either a new feature or the one you’re missing back again.
Keep crushing it until then!
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0 · Helpful Woah! Sweet Love Haha