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Why has my chocolate box feature disappeared?
Answers
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Welcome to Sweet King Community! 👑
How about you can see answers and solutions by Community Team :
Sometimes it’s also possible that you are unable to play these because you don’t have the latest version of the app or a stable Internet connection, or simply you’re not connected to the Kingdom or Facebook. You can also try opening the game, logging out of the Kingdom or Facebook, closing the game, then finally re-opening and connecting again. Some of these tricks may work for you.
If they don’t, it’s just a matter of time. You may not be amongst the selected group at the moment but soon you’ll be the lucky one to enjoy the new challenges as well as your friends!
You can also check that page to read all of information that I hope you can understand to read them :
By the way, this game's community is Candy Crush Soda Saga (not Candy Crush Saga) and will tagging @Lola_Pop move this thread to Candy Crush Support Community. 😊
** If you have any questions about this game, please ask a question here that they will help you faster on Candy Crush Support Community. **
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Hi and welcome to the king community.
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features (Chocolate Box) might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
Thanks and have a lovely day ahead.😀
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Hello @VSwauger and a very warm welcome to our wonderful King Community. You have posted this question in the Candy Crush Soda page. I will ask to have it moved to the Candy Crush Saga page.
In the meantime, now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!
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Hello, Warm welcome to our sweet community!~!~
Sorry for the missing prob that happened:/
Try to do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
As said above, this feature might be a temporarily available feature since its not guaranteed. So please just keep an eye on it hoping you'll get it back soon.
Thanks & Good luck!!~
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