Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the community.
Very sorry for this unfortunate incident. Thats why we always recommend not to listen the phone while playing. Any how your level completion was not successfully registered. So there is no way other than to replay it again. But i hope as tou have done it already so it will be little bit easier now to do it again.
Best of luck and have a nice time.😀
Hi dear welcome to our community
It happens with me many times also And I tried Again.
It happens When our device have heavy load. When phone got rang device system take whole focus on call not other . thatswhy you are not promoted to next level.
please try again. hope you can pass it again.
have fun