Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to Sweet King Community! 👑
You can see this similar question and Candy Crush Expert Players have answered to players to solve this problem :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
@mapsiem2012 Hi and welcome, If you mean the reward from fantastic five. For any missing rewards you will need to contact customer support from you game settings or alternatively you will need to use the contact us at bottom of page ( you need your game ID for this) and they should help you with your missing reward
Hope this helps
Hi dear welcome to our community
sometimes it happens with slow internet or heavy load on device.
please clean cache /history files of your device and reboot the device. check updates of game and try after some time .
for missing rewards you can contact support area from your game directly.
you can contact here also 👇
you may asked your game ID here to know your game id please read this 👇
on mobile and windows 👇
on facebook 👇
Hello @mapsiem2012 and a very warm welcome to our wonderful King Community. In the case of a missing purchase you will need to contact Player Support - Please check this link here: purchase issue page
You can find out how to get your game ID# here.
When filling out the contact form Make sure you Tap on "Purchases and Gold Bars".
On the form click on “Problems with Purchases” then click on “Accidental Purchase” or “Purchased items not received” and then explain the details in the comment section provided on the form.