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Black screen
Answers
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@Cageykaren Hi and welcome, Please make sure both your device and the game are up to date. Then log out and restart your device, then log back in and see if this solves your problem, also if playing via an internet browser clear your cache / history
If you still have the same problem please let us know what device you are using
Hope this helps
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Hi and Welcome to our Community
The black screen issue is being looked into, meanwhile please try another browser. It seems to happen mostly on Google Chrome only.
Please clear the cache and cookies on your browser to make sure the fix reaches your game.
Make also sure that the browser is up to date and please note that Windows 7 is no longer support by Microsoft.
You can also download the game from Microsoft Store and play via the Windows app if you have a Windows 10 PC. Download the app from here and when opening the game connect it to Facebook to sync your levels.
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Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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