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Have just loaded Facebook in an alternative browser (I always use Chrome, so tried Edge) and have exactly the same problem still.
@kiara_wael can you try this on facebook have tried on two different browsers and getting no scores close windows 10 app 1st go and nearly got score. Did not notice any difference in bomb scores as too quick
Ok. wait i check
Exactly the same here. Playing on PC through facebook. Google up to date. All data, tracking, cache cleared. Restarted numerous times. Google Chrome is up to date Version 85.0.4183.121 (Official Build) (64-bit).
Ccleaner professional run. Spybot search and destroy run. Kaspersky ultimate run. Malwarebytes premium run.
Tried internet explorer. Tried on laptop. All with same results.
Had games with 5 or 6 colour bombs and still only scored 75,000 - 100,000
Tried to play on king.com only to find i am on level 1.
Hi dear already answered you on your original post. The matter is reported and awaiting fix.😀