Update the game

claudia2222

It's been more than two weeks since I have updated my phone and I still can't receive or send lives

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/312887/update-the-game

Hi and welcome to the community.

Did you also updated your game application.

Please log out, update your game application, restart your device and login again.

Please feedback us. If you still have this issue.

Werner_Cichy

@claudia2222

welcome to the King Community !

Actually it should be fixed, did you check again in the play store whether a newer update is available?

https://community.king.com/en/candy-crush-saga/discussion/311707/i-can-t-send-nor-receive-lives-via-facebook-update-your-game

Freddy_

@claudia2222 Hi and welcome, If you have done the steps above and still having problems, please try disconnecting from Facebook and then logout the game and then restart you device then log back into Facebook and then the game and see if the issue is resolved. You could also try deleting the Facebook app and reinstalling and logging back in to see if tis rectifies the issue

Hope this helps

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/312887/update-the-game

Thank you for being a loyal player of Candy Crush Saga.

After updating the game app sometimes the connection to the server may be disconnected and in that case the problem can be solved by following the steps below.

Clear Cache( for an Android) > Log Out Game > Restart Device > Open Game & Log In.

Please share your feedback and let us know if you are facing any issues. 

Thank you.

teresawallace44

Hi @claudia2222

❤️ Welcome to the King Community ❤️

While this is being fixed you should explore this community more. 🤗

If you haven’t joined/register in the King community and also if you haven’t logged in then go...

➡️ Here ⬅️

If you want to get started in the community then start...

➡️ Here ⬅️ 

If you want to win gold bars then go...

➡️ Here ⬅️

It’s a community for connecting with players of all the King games. You can go to each game community and ask the support sections questions about problems you’re experiencing at the moment or enter the other areas for fun and polls and other enjoyments. 🤗

Ask me any question you have and I’ll try to answer them to the best of my ability or I’ll refer you to a link or a community manager to find the answers. 👍

Remember to have fun and relax. 💕💫

❤️Teresa 🦋🌺🦋

claudia2222

Hi,I have joined the community but still nothing has been fixed about my problems ☹️