bombs are still not counting like they should on points levels

eugene

please fix

on computer so updates automatically

level 2055 but its not the only one

eugene

example - level 2304. I have matched 4 color bombs with bombs of varying colors and have a grand total of 40,000 points. before that would have been enough to win the game. PLEASE FIX

Ramblin

mmmm its taking them way to long to fix the mistake they made eh. They should have fixed it straight away when the issue was reported. I'm stuck on a similar level, level 2638 is the same, 1,500,000 points in 21 moves and no points from the bombs mixed with ticking

Crazy Cat Lad

A fix is on the way, but to be able to get the fix you need to make sure you have the latest update installed.

Please make sure the app is up to date and also force close the app and restart the device so the game restarts.

vmcc

https://community.king.com/en/candy-crush-saga/discussion/comment/1091714#Comment_1091714

Have updated all divices, uninstalled and reinstalled..... No difference 🤷‍♀️

eugene

been there done that too many times - no difference

Crazy Cat Lad

The fix is on the way, but to be able to receive the bug fix you will need to have the latest version installed.

Thanks for the patience!

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/comment/1093058#Comment_1093058

Hi dear.

Very sorry for this unwanted delay but have some patience and if you have done everything right thats good so stay tuned for the fix to reach to your game.

Freddy_

@eugene Hi and welcome, All we can do is apologize. The game studio is doing there best to get this resolved as quickly as possible, but due to the amount of people it has affected and levels it is taking longer than expected. You will be informed when a fix is made, but you need to keep an eye on your app store as the fix will be in a game update.

You will also need to restart the device when we do get the fix to make sure it reaches your game correctly.

Hopefully this will be resolved soon.

Thank you

bearwithme

Hello @eugene and @vmcc and a very warm welcome to the wonderful King Community, As the Community Manager has said - the studio is releasing the fix to the issue to all players but due to the complexity of the issue, it is a gradual process so while some players already have the fix, others are still waiting. So please be patient and as advised above, continue to make sure your game is updated with the latest version of the game and the fix should reach you sometime soon.

I see you are familiar with the community already @eugene and I encourage you @vmcc to spend some time exploring it. There are a lot of fun and exciting things going on including various contests where you might win some gold bars and sometimes boosters.

I wish you both good luck and Happy Crushing!

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/313094/bombs-are-still-not-counting-like-they-should-on-points-levels

https://community.king.com/en/candy-crush-saga/discussion/comment/1091208#Comment_1091208

Welcome to Sweet King Community! 👑

You make sure to update the latest version of this game, click on "Force Stop" (from Settings) if this game then restart your device and finally open this game that I hope scoring system is fixed. 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭